HCL Walk-in – Quality Analyst 18th – 21st July 2017
BPO / Call Center
Walk-in Interview from 18th July to 21st July 2017
Job Description
• Candidate has to monitor staff to identify errors, deviations & initiate corrective measures.
• Perform transaction monitoring on the instructions entered in the application for advertisements
• Participate in the Calibration audits and report feedback.
• Carry out tasks assigned within the time frame given.
• Work with Client to identify the training needs for individuals
• Candidate has to monitor staff to identify errors, deviations & initiate corrective measures.
• Perform transaction monitoring on the instructions entered in the application for advertisements
• Participate in the Calibration audits and report feedback.
• Carry out tasks assigned within the time frame given.
• Work with Client to identify the training needs for individuals
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Experience: 2 – 5 years
Location: Chennai
Interested candidates can walk-in on 18th – 21st July 2017 with updated resume & Govt ID.
Candidate Profile
• Candidate with good analytical skills, Coordination, multitasking, good communication skills, work experience in ad serving tool, knowledge about deployment tools and project management skills
• Should have at least 2 year of experience as a quality analyst. Auditing, feedback, analysis.
• Knowledge in Microsoft Office PowerPoint, Excel and Word.
• Knowledge in Digital Ad serving platform tools like OAS, DFP
• Willing to work in Night Shift.
• Candidate with good analytical skills, Coordination, multitasking, good communication skills, work experience in ad serving tool, knowledge about deployment tools and project management skills
• Should have at least 2 year of experience as a quality analyst. Auditing, feedback, analysis.
• Knowledge in Microsoft Office PowerPoint, Excel and Word.
• Knowledge in Digital Ad serving platform tools like OAS, DFP
• Willing to work in Night Shift.
Company Profile
HCL Technologies Limited Founded in 1976 as one of India’s original IT garage start-ups, today the HCL Group has expanded to four companies in India – HCL Infosystems, HCL Technologies, HCL Healthcare and HCL TalentCare. The group generates annual revenues of over US$ 6.5 billion with more than 110,000 employees from 100 nationalities operating across 31 countries, including over 500 points of presence in India.
HCL Technologies Limited Founded in 1976 as one of India’s original IT garage start-ups, today the HCL Group has expanded to four companies in India – HCL Infosystems, HCL Technologies, HCL Healthcare and HCL TalentCare. The group generates annual revenues of over US$ 6.5 billion with more than 110,000 employees from 100 nationalities operating across 31 countries, including over 500 points of presence in India.